top of page

Privacy Policy

1. Introduction
 

At Vela (referred to as "we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [insert website URL] (the "Site"), engage with our services, or contact us directly.

By using our Site or interacting with us, you agree to the practices outlined in this policy.

​

2. Information We Collect
 

We only collect the personal information necessary to provide our services and communicate with you. The information we collect includes:

​

  • First Name

  • Email Address

  • Phone Number

  • Company Name

  • Company Website URL
     

This information is gathered when you contact us through our contact form, subscribe to our newsletter, or otherwise interact with us via our Site.

​

3. How We Collect Your Information

​

We collect personal information in the following ways:
 

  • Directly from you: When you fill out a contact form on our Site, subscribe to our services or newsletter, or communicate with us via email or phone.

  • Automatically: As you interact with our Site, we may collect certain technical data, such as your IP address and browser type, through cookies. You can control the use of cookies through your browser settings. For more information, see our Cookie Policy [link to Cookie Policy].
     

4. How We Use Your Information
 

We use the information we collect for the following purposes:
 

  • To respond to your inquiries or provide you with information about our services.

  • To manage and improve our marketing and client communications.

  • To follow up with you about potential projects or partnerships.

  • To process and manage any requests you make on our Site.

  • To comply with our legal obligations.
     

5. Sharing Your Information
 

We will never sell or rent your personal information to third parties. However, we may share your information with:
 

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us with managing our Site, sending emails, or providing other support services. These service providers are required to keep your information secure and confidential.

  • Legal Compliance: If required by law or in response to legal requests, we may disclose your personal information to comply with legal obligations or to protect our rights, property, or safety.
     

6. Data Retention
 

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we will securely delete or anonymise your personal data.
 

7. Your Rights
 

As a user, you have the following rights concerning your personal data:
 

  • The right to access: You can request a copy of the personal data we hold about you.

  • The right to rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.

  • The right to erasure: You can request that we delete your personal data, subject to certain conditions.

  • The right to restrict processing: You can request that we restrict how we process your personal data under specific circumstances.

  • The right to object: You can object to how we process your personal data, including for marketing purposes.
     

To exercise any of these rights, please contact us at info@velamarketing.co.uk.
 

8. Cookies
 

Our Site uses cookies to enhance your experience. Cookies are small text files placed on your device when you visit our website. They help us understand how you interact with the Site and enable us to improve it.
 

You can manage and control cookies through your browser settings, and we will ask for your consent to use non-essential cookies when you visit the Site. For more information on the cookies we use, please refer to our Cookie Policy [link to Cookie Policy].
 

9. Security
 

We take the protection of your personal information seriously and implement appropriate measures to keep your data secure. While no method of transmission or storage is entirely secure, we use encryption and other security protocols to protect your data.
 

10. Third-Party Links
 

Our Site may contain links to third-party websites, which are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.
 

11. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We recommend checking this page periodically to stay informed about how we are protecting your personal data.
 

12. Contact Us
 

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:


Email: info@velamarketing.co.uk
Phone: 075 2534 6101 | 074 4603 8369
Address: 67 High Street, Dormansland, Surrey, RH7 6PU

​

13. Complaints

​

If you feel your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection. You can contact the ICO at:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Phone: 0303 123 1113

bottom of page